Active Participation

As we strive to provide innovative and interactive teaching that is in compliance with state standards, we feel that your full participation and attendance is vital. Trainees that arrive or attempt to access a webinar 30 minutes or more after class starts will not be able to participate in that scheduled class. You will be able to attend a class of the same credit hours at another time depending on space availability. Trainees should not leave early except in emergencies. If you have to leave more than 15 minutes early, you will have to take the class over. Any emergencies should be discussed with someone from our office or by informing your Instructor immediately. 
 

 

Refund| Reschedule | Non-Attendance 

All training is non-refundable; however, you can receive a credit to reschedule your training. If you need to reschedule, we ask that you contact us 24 hours before the registered training session. You will have at least 30 days to reschedule your training.

​

Once services are rendered, there will be no credits or refunds processed. If you are not in attendance on the training day and have yet to contact us 24 hours before the registered training session, you have forfeited your training fees.

 

Group Training

All Group Training, Teacher In-Service, and/or CPR and First Aid Training must pay a $50.00 deposit or pay in full to secure the date, time, and instructor within 72 hours of scheduling request. We only reserve dates with a deposit of $50.00. The $50.00 deposit will be applied to the final balance. 

 

Balance Due Date

You must pay the group training remaining balance 48 hours before the training date. You can pay by credit/debit card, check, or money order. If mailing the payment, please send it to our corporate office at 7207 Regency Square Blvd #260-17 Houston, Texas 77036. 

​

Check Payments

We only accept checks for group training sessions or large groups. Check must be payable to Elite Educational Enterprises, LLC and mailed to 7207 Regency Blvd #260-17 Houston, Texas 77036. 
 

Shipping

All shipping is done on Tuesday and Thursday of each week. (You also have the option of local pickup by appointments only)
We use USPS for mailings. Please allow 3-5 business days to receive your order and/or product. If the allotted time has passed, please contact the main office at 713-661-3133​ or admin@eliteresultsnow.com

​

Online Learning

 We reserve the right to refuse a student credit if it is believed and proven by the online instructor that the student did not complete his/her own work. While it is acceptable for students to discuss the course content materials in teams or groups, the quizzes and activities are designed to be completed on an INDIVIDUAL basis, sharing the student’s unique thoughts and experiences. The purpose of the course activities is to demonstrate to the instructor that the student understands the material and has applied the concepts to their own professional practice. Even if students are enrolled in the same course and work together in the same childcare facility, training experience reveals that each student will have different learning experiences than their peers. Elite Educational Enterprises, LLC will not grant credit if it is clear that the student did not complete the required work individually.

If Elite Educational Enterprises, LLC believes that a student did not complete the learning activities on their own, or a student submitted similar or identical answers as another student, we will request that the student’s activity responses be resubmitted to demonstrate individual learning. In the resubmission, the student must provide new, individualized answers. If the student resubmits satisfactory answers, credit will be awarded for the course.

ONLINE COURSES GRADING POLICY
Courses will be graded by the instructor within one business day of your submission, excluding holidays. If a student is missing quizzes and/or activities are required to resubmit an activity, the one business day window will be reapplied. 

Please check the list to see which days are considered holidays. 

• New Year’s Day (Jan. 1)

• Martin Luther King, Jr. Day

• President’s Day

• Memorial Day

• Independence Day (July 4th)

• Labor Day

• Veteran’s Day

• Thanksgiving and the day after Thanksgiving

• Christmas Day

 

Online Testing: All online students will have access to retake any assessments until he/she passes. If you've attempted more than 3 times, please contact us in the main office at 713-661-3133 or admin@eliteresultsnow.com

 

Online Ethics: All Online Students Must Sign an "Elite Online Ethnic Conduct Statement" before signing up for a training. 
 

Payment Processing

Online Payments

You can shop at www.eliteresultsnow.com with confidence. We have partnered with STRIPE PAYMENTS, a leading payment gateway to accept credit cards and electronic check payments safely and securely for our customers.

ACCEPTABLE METHODS OF PAYMENT
MONEY ORDER, CHECK, DEBIT/CREDIT CARD
We accept Visa, MasterCard, American Express, and Discover